“Maintenance services include both hardware maintenance and support services, and network software maintenance and support services. IT Logy is the leading independent provider of flexible and innovative h/w maintenance service offerings,!”

Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades. Sales of all parts are also included, exclusive of parts bundled with maintenance contracts. This segment includes only external customer spending on these services.